Terms of Service

Last updated: May 2026

1. Provider

These Terms of Service govern your use of FlowMoose (“the App”), provided by:

LeanBytes UG (haftungsbeschränkt)
Goldmühlestraße 65
71065 Sindelfingen
Germany

Represented by: Stephan Arenswald
Registered in the Handelsregister of the Local Court (Amtsgericht) Stuttgart: HRB 804213
Contact: legal@leanbytes.io

2. Acceptance of Terms

These Terms form a legally binding agreement between you and LeanBytes. Before using the App, you must be given a clear opportunity to read these Terms and confirm your agreement — for example, by checking a box or tapping an acceptance button at first launch or at the time of purchase.

These Terms apply to all users regardless of whether the App was obtained through a direct purchase or any other distribution channel.

If you do not agree to these Terms, do not use the App.

3. Description of Service

FlowMoose is a software application that provides on-device voice dictation for macOS. The App is offered as a yearly subscription and includes a limited free trial. After 12 continuous months of paid subscription, you earn a perpetual fallback license for the version of the App current at your 12-month anniversary (see Section 5.4).

4. License Grant

Subject to these Terms, LeanBytes grants you a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for personal and commercial use. Your right to use the App is conditional on your subscription being active OR on you having earned a fallback license per Section 5.4.

You may not:

5. Subscription, Pricing and Payments

5.1 General

FlowMoose is sold as a yearly auto-renewing subscription. The price (e.g. €99 per year) is stated at the time of purchase and includes applicable VAT where required by law. Prices may vary by region and distribution channel. Lemon Squeezy applies VAT at the rate prevailing on each renewal date; if applicable VAT rates change between renewals, your renewal invoice will reflect the new rate.

5.2 Direct Subscription Purchases via Lemon Squeezy

Subscriptions are processed by Lemon Squeezy (operated by Lemon Squeezy, LLC), which acts as the merchant of record. Lemon Squeezy’s terms and privacy policy govern the commercial transaction.

LeanBytes does not process or store payment information such as credit card details. By subscribing you authorize Lemon Squeezy to charge your chosen payment method on a recurring annual basis until you cancel.

LeanBytes may receive limited transaction-related information from Lemon Squeezy, such as your name, email address, billing country, subscription state (active, past-due, cancelled) and order identifiers, for the purpose of license management, support, and legal compliance.

5.3 Trial

The App is offered with a 7-day free trial period. During the trial period, you can use the App without charge and without entering payment information.

After the trial period ends, continued use of the App requires an active subscription. Starting a paid subscription begins the auto-renewal cycle described in Section 5.5.

The exact terms of the trial, including duration and conversion to a paid plan, are defined at the time of subscription start.

5.4 Perpetual Fallback License (12-Month Earning Rule)

After 12 continuous months of paid subscription (the “earning period”), you earn a perpetual fallback license for the version of FlowMoose that was current at the end of your earning period (or, if no new release was issued during your earning period, for the version current on your subscription start date).

The fallback license entitles you to continue using that specific version of FlowMoose on the devices covered by the subscription, even if you later cancel or your subscription lapses. The fallback license does not entitle you to access versions of FlowMoose released after the end of your earning period; access to newer versions requires an active subscription.

If you cancel and later resume the subscription, your previously-earned fallback license is preserved as a floor; a new 12-month earning period begins on the resume date for earning a newer fallback. We do not back-charge for the lapsed period.

5.5 Auto-Renewal, Cancellation and Dunning

Subscriptions auto-renew yearly on the anniversary of your subscription start date unless you cancel beforehand via the Lemon Squeezy customer portal (link sent in your confirmation email and surfaced in the App).

If a renewal payment fails, Lemon Squeezy will retry the payment up to three times over approximately seven days. During this period and for an additional grace window of up to 14 days (totalling roughly 21 days from the first failed renewal), the App continues to operate normally, but the App will display a banner asking you to update your payment method. If the payment is not resolved by the end of that period, your subscription will be deactivated. If you have already earned a fallback license under Section 5.4, your fallback license remains in effect after deactivation.

The exact dunning timeline is configured in Lemon Squeezy and may be adjusted; the timeline above represents our current configuration. We will update these Terms if the configuration materially changes.

6. Right of Withdrawal (Widerrufsrecht) and Refunds

For subscriptions processed via Lemon Squeezy, the commercial transaction is handled by the platform acting as merchant of record. Your statutory consumer rights, including any right of withdrawal, are governed by applicable law and implemented through Lemon Squeezy.

14-day right of withdrawal (§ 312g, § 355 BGB): EU and German consumers have a statutory right to withdraw from a distance contract within 14 days of conclusion of the contract, without giving reasons. The 7-day free trial does not start the withdrawal period; the withdrawal period starts when the paid subscription is concluded.

Exception for digital content delivered immediately: Pursuant to § 356 Abs. 5 BGB, the right of withdrawal expires before the end of the 14-day period if:

  1. You have expressly consented to performance beginning immediately before the withdrawal period has expired; and
  2. You have acknowledged that you thereby lose your right of withdrawal upon commencement of performance.

This acknowledgment is requested where applicable at the time of subscription start.

Refund policy for ordinary cancellation (§ 327o BGB): Subscriptions are billed yearly in advance. We do not offer prorated refunds for ordinary mid-cycle cancellation; you retain access to the App for the remainder of the billing period you paid for, and after 12 months of continuous subscription you keep the perpetual fallback license described in Section 5.4. Mandatory statutory refund rights for cause (e.g. material non-conformity per §§ 327i ff. BGB) are unaffected by this policy.

7. Conformity, Updates and Notification of Changes

In accordance with §§ 327 ff. BGB (implementation of EU Directive 2019/770 on digital content and digital services), LeanBytes is obligated to ensure that the App conforms to the contract at the time of delivery and throughout the supply period.

For active subscriptions: LeanBytes will provide updates necessary to maintain conformity for the duration of your active subscription.

For fallback (perpetual-licensed) versions per Section 5.4: LeanBytes will provide best-effort security and critical-bug patches for fallback versions for a reasonable period after their release. We do not commit to feature parity between fallback versions and newer subscription-only versions, and the fallback version’s continued operation depends on the macOS and hardware compatibility that existed when the fallback was earned.

Notification of changes (§ 327r BGB): If we make a change that goes beyond what is necessary to maintain conformity and that disadvantages you, we will notify you in advance via email and in the App. You will have the rights granted by § 327r Abs. 3 BGB, including the right to terminate the contract under the conditions set out in that provision.

If the App does not conform to the contract, you have the statutory remedies available under §§ 327i ff. BGB, including the right to have the non-conformity remedied, a price reduction, or termination of the contract.

These statutory rights are not excluded or limited by any other provision of these Terms.

8. Intellectual Property

The App and all associated content, code, design, graphics, and branding are owned by LeanBytes or its licensors and are protected by applicable intellectual property laws. These Terms grant you only a limited right to use the App. No ownership rights are transferred.

9. Prohibited Uses

You agree not to use the App to:

10. Warranties

LeanBytes warrants that the App will conform to the contract at the time of delivery, in accordance with §§ 327 ff. BGB.

Beyond the statutory conformity obligations set out in Section 7, LeanBytes makes no additional warranties. In particular, LeanBytes does not warrant that the App will be error-free, uninterrupted, secure, or meet any specific performance criteria beyond those expressly stated.

Nothing in these Terms excludes or limits the statutory warranty rights of consumers under German or EU law.

11. Limitation of Liability

The following cannot be excluded or limited under applicable law, and nothing in these Terms does so:

To the extent permitted by German law, LeanBytes’ liability for simple negligence (einfache Fahrlässigkeit) is limited to foreseeable, typical damages arising from breach of a material contractual obligation (Kardinalpflicht). LeanBytes is not liable for indirect, incidental, or consequential damages arising from simple negligence.

12. Changes to These Terms

LeanBytes may update these Terms from time to time.

Updated Terms will be presented to you within the App. Continued use of the App requires acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the App.

13. Termination and Cancellation

Cancelling your subscription: You may cancel your subscription at any time via the Lemon Squeezy customer portal (linked from your subscription confirmation email and surfaced in the App). Cancellation takes effect at the end of the current billing period; you retain access to the App until that date. If you cancel after having earned a fallback license under Section 5.4, your fallback license remains in effect after the billing period ends.

Termination by LeanBytes: LeanBytes may suspend or terminate your access to the App for material breach of these Terms. Termination for cause (§ 314 BGB) is available to both parties where a material reason exists.

Termination by you for cause: You may terminate these Terms for cause at any time. Otherwise, your relationship with the App ends at the end of the billing period following cancellation as described above. Deleting the App from your devices does not by itself cancel your subscription billing.

Upon termination of your subscription without an earned fallback license, your right to use the App is revoked. Provisions that by their nature survive termination — including intellectual property, liability, governing law, and any earned fallback license under Section 5.4 — remain in effect.

14. Dispute Resolution

EU Online Dispute Resolution (ODR): The European Commission provides a platform for online dispute resolution for consumer disputes arising from online contracts, accessible at: https://ec.europa.eu/consumers/odr

Consumer Arbitration (VSBG): LeanBytes is not obligated to participate in consumer dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) pursuant to the Verbraucherstreitbeilegungsgesetz (VSBG), and does not voluntarily participate in such proceedings.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules.

For disputes with consumers habitually resident in another EU member state, the mandatory consumer protection provisions of that member state also apply, and consumers may bring proceedings in the courts of their country of habitual residence in accordance with EU Regulation 1215/2012 (Brussels I Regulation), Art. 18.

The courts of Stuttgart shall have non-exclusive jurisdiction for disputes arising from or related to these Terms, subject to the above.

16. General Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. The invalid provision shall be replaced by the applicable statutory rule (§ 306 BGB).

Entire agreement: These Terms, together with any product-specific terms provided at the time of purchase, constitute the entire agreement between you and LeanBytes regarding the App.

Contract language: The contract is concluded in English.

No waiver: Failure by LeanBytes to enforce any provision of these Terms shall not constitute a waiver of future enforcement of that provision.

17. Contact

For questions or legal notices regarding these Terms:

LeanBytes UG (haftungsbeschränkt)
Goldmühlestraße 65, 71065 Sindelfingen, Germany
legal@leanbytes.io